Job Description

Job Locations: 2082 E US Hwy 70 Safford AZ 85546

Shift Hours: 08:00 AM to 05:00 PM

Work Mode: Onsite

This position will require daily travel to work sites.

Position will require extensive daily trave l. Resources will need to have the ability to drive to various locations throughout Northern/Southern/Central Arizona as needed using ADOT Vehicle. Infrequently, travel with possible overnight stays within AZ may be required for training and coverage purposes.

RTR (Right to Represent)

I, candidate name, authorize, TexcelVision to submit me for 5194::PC LAN Technician::Arizona Department of Transportation (AZDOT)

BG

Any issues with BG Check? Any misdemeanors? If yes, details (type/year/month)

CANDIDATE WILL HAVE TO PASS A STRICT BACKGROUND CHECK, Fingerprint Clearance, Driving Record Check AND BECOME ACJIS CERTIFIED

Must have a current AZ Driver's license with a good driving record - 39 month review will be conducted.

Must be able to achieve an ACJIS Certification and pass an Arizona Criminal Justice Investigation with fingerprint and Criminal background check.

Position requires ACJIS Certification (Arizona Criminal Justice Information System) is provided by ADOT and is the full background check with fingerprinting, then the candidate is required to pass a written test in order to work on our ADOT Enforcement Officers (our ADOT Police for the Public) devices.

This is NOT a remote or telecommuting position.

Successful candidate must report to the Duty Post every morning at 8:00 am.

Local Only Candidates - Candidate must be able to be in Safford every day - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date . Candidates must also be able to start within 2 weeks of an offer being made

Position Description:

The PCLAN technician role within ADOT's (Arizona Department of Transportation) is the face of ITG (Information Technology Group)

These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.

Duties Include :

• Server Support, Desktop support, support customers on the ADOT network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
• Ensures compliance with standards for systems software and documentation.
• Teach customers how to use PC related software and hardware .
• Implements software patches, security fixes, and tests and validates modified system configurations .
• I nstall and configure PC hardware, software and peripherals .
• Assist with major deployments of hardware and software .
• Monitors system reliability and availability.
• Attend section staff meetings.
• Complete mandatory training classes and other classes as assigned.
• Travel between sites to accomplish tasks.
• Perform preventive maintenance on hardware and software packages to include client and server platforms.
• Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals.
• This position will require daily travel to work sites.

Qualifications & Education Requirements

• General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures
• Knowledge of Microsoft products including operating systems a nd Office Knowledge of Google Suite
• Computer hardware configuration and repair knowledge
• Knowledge of Ethernet network topology to assist with troubleshooting network issues
• Knowledge of IT infrastructure industry standards and best practices
• Advanced troubleshooting skills
• Problem definition and alternative analysis skills
• Experience with Active Directory
• Experience with Windows 10 Experience with Server 2008 and Server 2012 engineering
• Experience with Backup solutions Time Reporting, MS System Center Operations Manager 2012 R2
• Minimum 4 years of current working experience in an IT field
• Must have a current AZ Driver's license with a good driving record
• Associate/Bachelor degree in a related field is preferred

• Strong customer service skills
• Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skills Excellent self-organization and time management skills
• Ability to work collaboratively in teams and across organizations Ability to synthesize feedback and adjust plans accordingly Ability to develop and write technical documentation
• Ability to evaluate and test emerging technologies
• Ability to apply creative solutions to business problems to ensure business needs are most effectively met
• *Resource will be working in a professional environment and will be held to a dress code standard
• *Position will require extensive travel. Resource will need to have the ability to drive to various locations with an ADOT vehicle with possible overnight stays.
  
  

Required Skills

• Minimum 4 years of current working experience in an IT field
• Experience with Windows 10
• Knowledge of Experience with Server 2008 and Server 2012 engineering

Preferred Skills

• Associate/Bachelor degree in a related field is preferred

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