Job Description

Johns Hopkins Sightline: Unleash Your Impact

The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore ranked a top 2024 destination by the New York Times , is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care, and community impact.

Does this sound like you?

• Thrive in fast-paced environments with daily new challenges and opportunities.
• Are passionate about simplifying complex systems to change people’s lives.
• Believe in transformation that empowers, not hinders, the front-line people.
• Have experience in process improvement, technology implementation, or project management.
• Enjoy analytical thinking and problem-solving.
• Communicate clearly with a team.
• Possess a desire to grow and learn.

Joining Sightline means you’ll:

• Work with cutting-edge technology.
• Join a collaborative team of experts in higher education and healthcare.
• Build new skills with a team that encourages creativity, innovation, and personal growth.
• Gain valuable experience and expertise in process improvement, technology implementation, and change management.
• Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.

Become an architect of change and help shape the future of Johns Hopkins University and Medicine alongside a passionate team in Baltimore's vibrant hub.

Summary:

The Supply Chain Senior Business Systems Analyst will serve as a business function and system expert for module(s) or sub-module(s) of the new ERP system (Workday). The successful candidate will be responsible for collaborating with internal stakeholders to identify and document requirements for business processes, including highly complex processes. The Senior Business Systems Analyst will utilize those requirements to identify appropriate technical solutions and any associated business process enhancements for the future state system. The position will be responsible for contributing to associated testing and training activities, including documentation and execution. The Senior Business Systems Analyst will also be responsible for project management for moderately sized sub-projects within the functional area. As a more experienced analyst, this position will provide ongoing mentorship and guidance to Business Systems Analysts.

The systems analyst will report to the JHHS Sightline Supply Chain Program Director. The team member will be responsible for developing the organization's Workday supply chain analytics foundation. The systems analyst will be tasked with understanding the current state supply chain analytics platform, and developing the Workday go-live solution set for Sourcing/ Contracts, Procurement, Inventory, Supplier Accounts/ Accounts Payable workstreams. In addition, the role will collaborate with Sightline Workday colleagues in HR, Finance, and IT to prioritize use cases for advanced Workday analytics solutions (e.g., Prism, Extend Apps). The current supply chain department platform utilizes combinations of business intelligence, data warehousing, and automation solutions. Candidates with experience delivering business intelligence in a healthcare supply chain and/or understanding of key performance indicators and metrics in supply chain operations, and experience key analytics toolsets are encouraged to apply: business intelligence and analytics solutions in Tableau and Power BI, Workday ERP analytics delivery, automated workflows delivered through Alteryx, Python, R, and excel, and data warehousing.

Job Responsibilities:

1. Requirements Gathering. Gather, organize, and document business, user, and functional requirements for business processes, including highly complex processes that include multiple steps or subprocesses and involve multiple systems and stakeholder groups. Conduct stakeholder interviews gather and synthesize business process documentation and other artifacts to understand requirements and inform solutions.

1. Prioritization . Prioritize requirements based on key metrics as defined by the Lead Business Systems Analyst. Review the analysis conducted by the Business Systems Analysts team to ensure alignment with identified metrics.
   
2. Designing Future State Processes . Serving as a functional expert, applying system knowledge to translate business requirements into human-centered functional design specifications for highly complex business processes. Redefine future state business processes as needed to ensure alignment and enhance efficiency within the context of the technical solution.

1. Testing . Create and document test scenarios for highly complex functions using the appropriate testing tools to validate and verify functionality. Conduct testing to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Review test scenarios and documented results.
   
2. Documentation . Create detailed business process and technical specification documentation to accurately reflect and effectively communicate requirements, analysis, and solutions to diverse stakeholder groups. Including end-users, developers, business units, and project leaders.

1. End-User Training . Work closely with the Change Management training team to author and maintain end-user training documentation by writing audience-appropriate materials to serve as technical and/or business process references. Assist in end-user training as needed, including leading training for highly complex processes.
   
2. Project Management . Collaborate with the PMO to develop detailed project plans by analyzing the scope and milestones for moderately sized projects. Adhere to the defined task/project timeline and scope to ensure each phase of the project is executed in a timely fashion and delivered under software lifecycle standards.
   
3. Guidance/Supervision. Guide Business Systems Analysts to support their work across all areas, including requirements gathering, analysis, identifying solutions, and documentation activities.
   
4. Leadership . Stand in for the Lead Analyst as needed, including attending meetings and providing updates to project leadership. Assist in identifying and escalating risks and concerns to the Lead Business Systems Analyst, seeking guidance when necessary.

Minimum Requirements:

• Requires eight years of progressively responsible experience working in a functional area (finance, HR, payroll, supply chain, sponsored projects) or working in systems analysis.
• Requires four years of experience as an ERP (Workday) system user, with the desired skills of scoping, requirements gathering/definition, documentation, testing, training, and support.
• Requires experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement that could be processed or technically oriented.
• Bachelor’s degree in business administration, HR, finance, supply chain, information systems, computer science, or related field.

Preferred Qualifications:

• Experience working in a higher education, academic medical center, and/or health care setting.

Required Knowledge, Skills, and Abilities:

1. Excellent communication skills, including the ability to listen and effectively synthesize information from subject matter experts; the ability to write and present clearly and concisely; the ability to facilitate effective meetings and engage participants; and the ability to facilitate effective meetings and engage participants.
2. Ability to create highly effective business analysis and project management artifacts.
3. Ability to understand, analyze, and document dependencies and impacts in a highly integrated system or within overlapping business processes.
4. Ability to effectively work with loosely defined or high-level requirements and schedules.
5. Advanced proficiency with Microsoft applications, especially Excel, Visio, and PowerPoint.
6. Ability to function effectively within a structured project management environment.
7. Ability to effectively plan and execute moderately sized projects within the context of a larger more complex project plan.
8. Ability to provide mentorship and guidance to newer analysts.

Salary Range: Minimum $47.58 per hour - Maximum $76.13 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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