Job Description
Working Title: Operations Manager
Job Class: Human Services Manager 2 Agency: Human Services Dept - Job ID: 85428
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 04/08/2025
- Closing Date: 04/28/2025
- Hiring Agency/Seniority Unit: Human Services Dept / DHS Manager
- Division/Unit: DHS-Central Office / ADSA DS DisabilitySvcsAdminII
- Work Shift/Work Hours: Day shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 220 - Manager/Unrep
- FLSA Status: Exempt - Executive
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Operations Manager will provide direction and management support for the Disability Services Division administrative operations. This position will manaThe Operations Manager will provide direction and management support for the Disability Services Division administrative operations. This position will manage the following teams:
- Division Support Team which provides supports such as contract management, project management, administrative support, preparation and reporting on the administrative budget
- The Service Agreement and Screening Document Supports Team dedicated to lead agency support for screening and service agreement documents and related edits through MMIS
Responsibilities include:
- Provide supervision to the division's Budget Lead
- Participate in the Aging and Disability Services Administration’s IT governance and prioritization
- Advise the department with a focus on the increasing person-centered outcomes and assisting DHS in meeting federal assurances
- Collaborate across sections within the division, across the administration and the department
- Ensure continuity of operations; and, the Business, Information, Technology Systems (BITS) and other IT governance initiatives; and administration of grants totaling more than $2.5 million
- Knowledge about division wide priorities, equity and inclusion, and strategic direction and represents the division on behalf of the Deputy Director or Director as assigned
Minimum Qualifications Demonstrated leadership experience*
- Leadership experience can include:
- Experience as a supervisor, lead worker, team lead, project lead;
- Completion of a State of Minnesota leadership program (e.g. ELI, L4);
- A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
- 1+ year of experience identifying issues, goals and strategic actions
- 100+ hours per year time commitment
AND
5 years of specialized professional work experience managing complex and varied functions, analyzing programs, procedures and problems. Experience must demonstrate the following:
- Provide management and leadership sufficient to establish project goals and expectations, anticipate problems, plan contingencies, evaluate results, provide focused feedback, direct work and plans, and advise others
- Principles of administrative management, public administration, business process redesign, systems change and stakeholder engagement
- Services and supports required by persons with disabilities (including physical disabilities, developmental disabilities, brain injury, complex health conditions, and mental illness)
Preferred Qualifications - Person Centered practices, and organizational change models
- Equity framework and disparities within the state's long term services and support system
- Facilitate issue resolution, resolve conflicts, reach consensus with multiple stakeholders, advise other program staff, and work with individuals and groups who have varying technical expertise
- Ability to use Microsoft Office Suite including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint
- Variety of experiences working effectively with others from different backgrounds and/or cultures
Additional Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email
[email protected]. For additional information about the application process, go to
Contact
If you have questions about this position, contact JaKeya Spencer at
[email protected] or 651-431-3223.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at
[email protected].
About Human Services Dept WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love. What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include: - Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email
[email protected] and let us know the support you need.
Job Tags
Remote job, Hourly pay, Holiday work, Full time, Contract work, Temporary work, Part time, Work experience placement, Local area, Flexible hours, Shift work, Day shift, Monday to Friday,