Job Description

Event Security Guard I 

Location: San Antonio, TX / Non-Exempt 

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert.  It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.   

We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.  

This position will maintain established security policies and procedures that will protect Spurs Sports & Entertainment (SS&E) franchises, the Frost Bank Center, along with its assets, employees, and guests. The person in this position must be able to control access into the Frost Bank Center and Toyota Field, properties, and their secured areas. Successful employees in this position must possess the ability to follow directions and quickly respond to emergency situations where an immediate decision to maintain a safe and secure environment is required. Security Guards must have a basic understanding of security protocols and other security related equipment.

What You’ll Do:  

• Regulate and control access to restricted and secure areas. Respond to alarms/emergency situations inside/outside the Frost Bank Center/Toyota Field and grounds. Provide quick, professional, and effective response in security and/or safety related situations.
• Serve and interact with guests attending Frost Bank Center/Toyota Field games and events. Provide information and direction to inquiries from the public or Frost Bank Center/Toyota Field employees. Interact professionally and notify the proper authorities or personnel, as situations dictate.
• Complete effective communication, both verbally and written where appropriate, in situations where reports are generated, or direction is needed.
• Consistently and appropriately problem solve. Identify, diagnose, and resolve safety concerns.
• Effectively generate safety awareness and training. Identify and effectively enforce guidelines to reduce unsafe practices.
• Ability to utilize security tools, including x-ray machines, walk through metal detectors, and hand-held security wands.
• Other duties as assigned.

Who You Are:  

• High School Diploma or equivalent.
• Obtain and maintain a Level 2 Security License and Certification with the Texas Department of Public Safety Private Security program.
• Must be able to work long hours, flexible hours including evenings, weekends, and holidays.
• Must be able to work at both the Frost Bank Center and Toyota Field for all events assigned.
• Must be able to work the minimum of 70% of events each month.
• Must possess good verbal and written communication and team-building skills.
• Must be a self-starter, with initiative and ability to make sound decisions.
• Must possess the ability to meet dress standards.
• Must maintain the standards set forth in the Frost Bank Center Event Security Policies & Procedures Manual.

Preferred Experience:

• 1 year of entertainment industry experience.
• CPR Certification/ Basic First Aid preferred.
• Knowledge of law enforcement or experience in the entertainment industry, security, military, or law enforcement preferred.

Physical Requirements:  

• Occasionally able to Lift and Carry 25 plus pounds.
• Constantly able to work outdoor events in hot, cold, wet, or windy conditions throughout the duration of the shift.
• Occasionally ascend/descend multiple flights of stairs in an arena and outdoor stadium setting throughout the duration of the shift.
• Constantly be able to stand and/or walk for long periods in extreme conditions for the duration of assigned shift.
• Occasionally bending and kneeling to complete work.

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!   

*SS&E is an Equal Opportunity Employer* 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations. 

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